Processing payouts

The Payouts page tracks what you owe affiliates. RefCampaign calculates the amounts and keeps the record. It does not move money, so you pay affiliates through your own provider and mark each payout as paid.

How payouts are grouped

Payouts sort into three buckets:

• Upcoming — due in the future.
• Overdue — past their due date.
• Paid — settled.

Commissions from a closed month are grouped into a monthly cycle, with a due date set by your payment term (NET-15, NET-30, or NET-60). A payout past its due date shows an Overdue badge. Each payout carries a status: Pending, Invoice received, Approved, Paid, Rejected, or Cancelled.

Simulate a refund before acting

In Conversions, click Simulate refund on a conversion. The panel starts with its remaining refundable amount. Enter an additional partial refund and click Calculate impact to compare the consequences for each commission.

The simulation uses recorded commissions, including previous refunds. Under the current rules, even a partial refund rejects unpaid commissions in full. Paid commissions and payments in flight receive a proportional negative clawback. Existing clawbacks and already rejected commissions do not count as new deductions. Clawbacks retain the ledger's current two-decimal rounding, including for currencies with different display precision. If a projected adjustment cannot be represented at the currency's precision, the panel refuses the simulation rather than hiding the difference by rounding.

No refund or payment is executed. Recalculate if the conversion or payout changes. A fully refunded, pending, rejected or disputed conversion cannot be simulated. Inconsistent amounts or currencies, and an unpaid commission already attached to a payout, also make the simulation unavailable. If no commissions are recorded, the panel says so instead of estimating them from campaign rules.

Set a payout threshold

Under Settings → Organization, set the minimum payout amount (default €50). Affiliates can request a payout only once their balance reaches it. Smaller balances carry forward to the next cycle.

Pay affiliates

1. 1

   Export a payment file

   Select the payouts and click Export. Pick a format that matches your provider: PayPal Mass Pay, Wise Batch, or Bank / SEPA. Payouts missing the details a format needs are skipped.

2. 2

   Pay through your provider

   Upload the file to PayPal, Wise, or your bank and run the transfers.

3. 3

   Mark as paid

   Back in RefCampaign, select the payouts and click Mark as paid. Enter the payment date and method, plus an optional reference and notes.